LUSSI

Hello,
Absolutely amazing boutique! Such a professional team! The ordering process and customer service were all superb.
They have a fantastic selection of exclusive items and I’m so happy to have found exactly what I was looking for.
Thank you and best wishes to IVO Milan!

Come sempre il servizio è ineccepibile, il prodotto è della qualità, ricerca, coerenza di storia e tradizione della casa così come è poetica la cura amorevole dell'imballaggio, scrupolose e complete le istruzioni accluse.
Impagabili ragazze.

This is by far the best high end clothing store I've ever visited in all my travels from New York, Paris, Japan, Italy etc.

I was hesitant to go because the website said that it was exclusively women's clothes. However, this is not accurate. It turns out the clothes are in large part unisex (as most avant garde stuff tends to be) and only limited by the sizes being usually no larger than for someone that is 6ft (most closer to 5ft 10").

The actual store is wonderful and of large size. It has Italian, Japanese, and Chinese high fashion houses like Ziggy Chen, Junyawatanabe, and Yohiji Yamamoto. There are also smaller fashion houses represented from people that are highly regarded, having worked with the formerly mentioned designers or won prestigious awards. In all cases the designers are carefully researched by the staff, including artistic lineages, and the items are hand selected from the new seasons. You can see the current stock on the website as well.

As for the shopping experience, it was without a doubt the best I've ever had. Usually, these types of stores go in two ways (and this includes appointment only stores). Option A, the aloof attendant that says nothing and is just there to reorganize the closet and make sure nothing is stolen. Option B, the engaged attendant that simply pushes clothes on you telling you they "look great" without merit. In both cases the attendant offers little. At IVO, I was helped by one of the two store owners (there is no one else on staff). They slowly and methodically took me through the store helping me select items, recommending how to style the items (in themselves and with other items), and sharing their great knowledge and research of the designers. They also gave feedback on how the item looked on my body which was detailed and constructive. If something did not fit right or was the wrong color they would suggest as much being careful to not be pushy. This revealed an Option C, the personal stylist attendant, which i had never had the pleasure of experiencing.

The pricing was incredibly fair for the brands purchased and lower in person then on the site. It never felt predatory as it sometimes does in other shops. Additionally, they prepared a duty free rebate document which can be used when leaving the EU to get tax reimbursements (quite significant for large purchases).

In summary, I am incredibly happy that I took time out of my Venice trip to take a quick 20 minute train trip to IVO. This is a gem of a store with the most amazing, knowledgeable owners I have ever met.

Questo è un negozio in cui la bellezza dei capi è solo un pezzetto dell'esperienza. C'è cura vera, umanità vera, artigianalità espressa nei pacchetti creativi e personalizzati, competenza elevata. Basta un'e-mail e *** e *** rispondono a ogni dubbio con tale perizia che diventa una consulenza. E, così, si compra sempre il capo giusto.

Carissime Soili, Sari e Tabata,

Grâce à une expédition rapide et parfaite, votre envoi m’est bien arrivé.

Recevoir, ouvrir et apercevoir le poétique emballage, que vous avez confectionné avec tellement de soin, d'amour et de créativité, est déjà une vive émotion.

La jupe de Comme des garçons est fascinante avec sa couleur bordeaux, plus secrète même que la pourpre, son tissu féérique et sa forme reconnaissable entre toutes. Ample, longuette et resserrée par un cordon, c'est le modèle archétypal qui continue à m’enchanter, qui me va bien et où je me trouve bien. Merci de l’avoir conservée et permis d’en avoir une nouvelle variation, avec l’asymétrie sur les côtés, l’ourlet plus transparent que le reste – presque une dentelle quand la lumière le traverse – et les poches inattendues.

J’en profite pour vous féliciter de votre nouveau site, précieux pour sa richesse et l’organisation raffinée de ses contenus – un palais de cristal qui reflète votre travail de recherche incessant et votre imaginaire unique…

Avec mon amitié fidèle et toute mon affection,

Gisèle

I got a sweater by an Italian knitwear designer who's known for the hand painted technique applied on natural fibers. The soft touch is like any other sweaters I've got from the shop you could never go wrong with. What's distinct to the eyes is the unique artistic strokes in vivid colors. It will add the great finishing touch to complete any look.